Client
Testimonials
City of Cape Town
The BarnOwl team always goes out of their way to assist when we reach out to them. Being BarnOwl users for an extensive period the flexibility of the software has proven to be very useful. The configurability of the system allows it to adapt to our increasingly complex organisational needs. The release of BarnOwl version 11 brought a fresh, user friendly and very informative piece of software. Having all of the information in a central repository allows for easy reporting. The recently added Power BI reports improves the content as well as the ability for interactive reporting and is definitely worth exploring.
Highlights
The BarnOwl team always goes out of their way to assist when we reach out to them. Being BarnOwl users for an extensive period the flexibility of the software has proven to be very useful. The configurability of the system allows it to adapt to our increasingly complex organisational needs. The release of BarnOwl version 11 brought a fresh, user friendly and very informative piece of software. Having all of the information in a central repository allows for easy reporting. The recently added Power BI reports improves the content as well as the ability for interactive reporting and is definitely worth exploring.
Challenges
We required a central repository from where consolidated reporting could be done. Ability to have one to many relationships. Flexibility to amend to stay in line with best practice. Continuous development of the software we use. We want to do what we do best, while there is a whole team that continuously develops the software we use to support us in what we do.
Benefits
Since using BarnOwl the reporting has become much easier - especially the ability to report consolidated information. Adjusting input to BarnOwl to align with amended policies was made possible with the flexible nature of the software. Decision making improved as information to support decision making is available and easy to present and interrogate. The system has helped to improve accountability and responsibility. Information is more up-to-date as action plan owners can update whenever and as often as they wish.